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Privacy Policy

Privacy Policy for Deep Clean Pros
 

Last Updated: November, 2025
 

At Deep Clean Pros, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws. By using our website (www.deepcleanpros.ca) or engaging our services, you consent to the practices described herein.
 

1. Information We Collect

We may collect the following personal information:

  • Contact Information: Name, email address, phone number, and mailing address when you book services, contact us, or subscribe to our newsletter.

  • Payment Details: Credit card or billing information for transactions, processed securely via third-party payment processors.

  • Service Data: Details about your Airbnb or commercial property (e.g., address, cleaning preferences) to fulfill your requests.

  • Website Usage: IP address, browser type, and pages visited, collected via cookies for analytics and site improvement.
     

2. How We Use Your Information

We use your personal information to:

  • Provide and manage cleaning services tailored to your needs.

  • Process payments and send transaction-related communications.

  • Improve our website and services based on usage analytics.

  • Send promotional offers or updates, with an option to opt out at any time.
     

3. Disclosure of Information

We do not sell your personal information. We may share it with:

  • Service Providers: Third-party vendors (e.g., payment processors, cleaners) who assist us under confidentiality agreements.

  • Legal Requirements: Authorities if required by law or to protect our rights.

  • Business Transfers: In the event of a merger or acquisition, with notice provided.
     

4. Data Security

We implement reasonable physical, technical, and organizational measures to protect your information against unauthorized access, loss, or misuse, in line with PIPEDA standards. However, no online transmission is fully secure, and we cannot guarantee absolute security.
 

5. Your Rights and Choices

Under Canadian privacy laws, you have the right to:

  • Access, correct, or delete your personal information by contacting us at info@deepcleanpros.ca.

  • Opt out of marketing communications by clicking the unsubscribe link in emails or contacting us.

  • Withdraw consent for non-essential data use, though this may affect service delivery.
     

6. Cookies and Tracking

Our website uses cookies to enhance your experience. You can manage cookie preferences through your browser settings. 
 

7. Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined or as required by law, typically for a period of two years after your last interaction with us, unless otherwise specified.
 

8. International Data Transfers

Your data is stored in Canada. If transferred to service providers outside Canada, we ensure compliance with PIPEDA and adequate protection under international agreements.
 

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated version will be posted here with the new effective date. We encourage you to review it periodically.
 

10. Contact Us

For questions, concerns, or to exercise your privacy rights, please reach out to:

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